Responsible Gaming
Gaming Should Be Entertainment
At Parimatch, we believe that online gaming should be an enjoyable form of entertainment, not a way to earn money or solve financial problems. While we strive to provide an exciting gaming experience, it's important to gamble responsibly and within your means.
Remember: The house always has an edge, and you should only gamble what you can afford to lose.
Age Verification
Online gaming in India is restricted to individuals who are 18 years of age or older, or those who have reached the legal age of majority in their respective jurisdiction. Parimatch is committed to preventing underage gambling and verifies all users during registration.
If you are under 18, please do not attempt to register or participate in any gaming activities on our platform.
Warning Signs of Problem Gambling
Problem gambling can develop gradually. Please be aware of the following warning signs:
- Chasing Losses: Trying to recover losses by gambling more frequently or with larger amounts
- Hiding Gambling Activity: Concealing the extent of your gambling from family, friends, or healthcare providers
- Loss of Control: Being unable to stick to preset spending limits or stop when intended
- Neglecting Responsibilities: Missing work, school, or family obligations due to gambling
- Gambling with Borrowed Money: Using loans, credit cards, or borrowed funds to gamble
- Mood Changes: Becoming irritable, anxious, or depressed when unable to gamble
- Escalating Bets: Needing to increase bet sizes to achieve the same level of excitement
- Relationship Strain: Arguments with loved ones about gambling habits or finances
If you recognize any of these signs in yourself or someone you know, please seek help immediately.
Responsible Gaming Tools
Parimatch offers several self-help features to promote responsible gaming:
- Deposit Limits: Set a maximum amount you're willing to deposit within a specific time period (daily, weekly, or monthly)
- Loss Limits: Establish a maximum loss threshold to help you control your spending
- Reality Checks: Receive pop-up reminders about the time and money you've spent during your gaming session
- Cooling-Off Period: Take a break from gaming by temporarily suspending your account for a set duration
- Self-Exclusion: Permanently or temporarily close your account if you feel you cannot control your gambling
We encourage you to use these tools to maintain control over your gaming habits. You can access these features in your account settings at any time.
Support Organizations & Resources
If you or someone you know is struggling with problem gambling, professional help is available. Please reach out to one of the following organizations:
India
- National Institute of Mental Health and Neurosciences (NIMHANS) — Provides counseling and treatment services for gambling addiction in India
- All India Institute of Medical Sciences (AIIMS) — Offers specialized support for problem gambling
- AASRA (Telephone Counselling Service): +91 22 2389 0001 — 24-hour helpline for emotional support
International Resources
- GamCare (UK): www.gamcare.org.uk — Free, confidential support and information
- GamStop (UK): www.gamstop.co.uk — National self-exclusion scheme
- Gambling Help Online (Australia): www.gamblinghelponline.org.au — Counseling and support services
- Responsible Gambling Council (Canada): www.responsiblegambling.org — Educational resources and support
- National Council on Problem Gambling (USA): www.ncpgambling.org — Helpline and treatment referrals
All services listed above are confidential and free of charge.
Take Action Today
If you believe you have a problem with gambling, seek help immediately. There is no shame in reaching out for support — professional resources are available to help you regain control.
You are not alone. Millions of people worldwide have successfully recovered from problem gambling with proper support and intervention.
Contact one of the organizations listed above, speak with a trusted family member or healthcare provider, or visit your nearest mental health facility for assistance.
Our Commitment
Parimatch is committed to promoting responsible gaming practices and protecting the wellbeing of our users. We continuously work to improve our harm-minimization tools and resources. If you have any questions about responsible gaming or need assistance, please contact our support team.